Use of Kerrigan Restoration's services is conditioned on the acceptance and compliance of the following terms (as well as all of our company policies). (Updated 3.31.25)

 

Effective January 1, 2025:

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In the event that Kerrigan Restoration allows for payments on completed projects to be mailed (as opposed to our standard procedure of being due upon receipt of project), it is vital that those payments be made promptly.

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Accepted forms of payment are cash or check (made out to Kerrigan Restoration). A late payment is defined as any delivered payment postmarked more than seven (7) days after the date of emailed invoice (see next paragraph for hand delivered payments). Please adjust spam/junk folder settings to make sure you are receiving our emailed invoices. Envelopes containing payment that will be postmarked after that seven day period should include a late fee equal to 10% of the invoice total. If not added in by the client, Kerrigan Restoration will send an invoice with this charge which will also be subject to our late fee policy. We recommend mailing payment well before the seven day period expires to avoid any issues with delays within the postal service. Remember, we will refer to the postmarked date in issuing late fees; not the date you drop off the envelope. The best way to avoid late fees to is send payment as quickly as possible. This helps save you money and keeps your restorer much, much happier.

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Cash payments are not recommended to be sent through the mail: do so at your own risk. With notice, clients can arrange to drop off cash payments or checks during business hours but are still required to complete this drop off within the seven day grace period to avoid paying the 10% late fee.

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Mailed deposits postmarked seven days after receiving / picking up your project will not be charged any additional fees. However, not only will work on your project not begin until the deposit is received, other projects will likely be pushed ahead of yours. This will very likely mean deadlines may not be met. Kerrigan Restoration may also require larger deposit amounts on future projects. It is in the client's interest to make deposit payments as soon as possible.

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Kerrigan Restoration, at its discretion,  is willing to work with clients who might have extraordinary circumstances that affect prompt payment providing the client raises the issue swiftly.

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Please contact us with any questions about this or any other of our policies via email (info@kerriganrestoration.com).

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