We are serious about staying safe.
For all of us.
* Policy as of September 1, 2022 *
We make monthly assessments of current coronavirus conditions and adjust our face mask policy accordingly to conduct our business in a manner that prioritizes the health and safety of both ourselves and our clients. We are still requiring all parties to wear face masks under all indoor conditions, even if you are fully vaccinated and boosted. The use of our services is conditional upon the acceptance and compliance of this policy.
We feel this policy is reasonable given the dominant strain of the virus is highly contagious and may be able to evade natural and vaccine-induced immunity.
Social distancing will still be practiced at all times. Where required, face masks are to be worn by all persons regardless of distance (covering both mouth and nose). Both parties must continue to wear face masks during the entire duration of a house call, even when in separate rooms. We also may place a temporary pause on house calls at any time if longer indoor visits are deemed less safe.
If visiting our studio, masks must be worn BEFORE entering the building and remain on until you are back outside.
Still can't or won't wear a face mask? Here are some alternative options that might be available to you, with prior notice:
We can estimate or pick up furniture from a covered porch or a garage (you will have to move the furniture to this location).
We can deliver finished projects to a covered porch or a garage (if conditions permit) for you to bring inside.
You may arrange to drop off or pick up your furniture outside our studio, but will not be permitted inside without a mask and may be responsible for loading or unloading your items yourself.
We reserve the right to reschedule an estimate, pick up, or delivery if the client still refuses to comply with these terms. An additional delivery/pickup fee may be added to your invoice for that attempted visit and each attempt thereafter. If you still do not adapt to our policy 30 days after our first attempt, we will consider your project to be undeliverable and it will be subject to storage fees until we can reach a resolution.
We are happy to answer any questions you may have about this policy.
We will begin to relax our face mask policy after the state of Maryland's weekly new case number averages are below 100 for a minimum of two weeks. The policy will be reinstated if those numbers rise above that threshold.