* Updated November 2021 *
We regularly assess current coronavirus conditions and adjust our face mask policy accordingly to conduct our business in a manner that prioritizes the health and safety of both ourselves and our clients. We are still requiring all parties to wear face masks under certain circumstances, even if you are fully vaccinated. The use of our services is conditional upon the acceptance and compliance of this policy.
Even though we are not requiring face masks under certain circumstances, we absolutely welcome masks as an excellent safety precaution in conjunction with vaccinations. Social distancing will still be practiced at all times. Where required for clients, face masks are to be worn by all persons regardless of distance. Both parties must continue to wear face masks during the entire duration of a house call, even when in separate rooms. We also may place a temporary pause on house calls at any time.
If visiting our studio, masks must be worn BEFORE entering the building.
We have provided a chart below that outlines who wears a mask in a given situation.
If you are still unsure if you need to wear a face mask, err on the side of caution and put one on.
(Click chart to enlarge on mobile.)
Still won't wear a face mask? Here are some alternative options that might be available to you, with prior notice:
We can estimate or pick up furniture from a covered porch or a garage (you will have to move the furniture to this location).
We can deliver finished projects to a covered porch or a garage (if conditions permit) for you to bring inside later.
You may arrange to drop off or pick up your furniture outside our studio, but will not be permitted inside without a mask and may be responsible for loading your items yourself.
We reserve the right to reschedule an estimate, pick up, or delivery if the client still refuses these terms without prior notice. An additional delivery/pickup fee may be added to your invoice for that attempted visit and each attempt thereafter. If you still do not adapt to our policy 30 days after our first attempt, we will consider your project to be undeliverable and it will be subject to storage fees until we can reach a resolution.
We are happy to answer any questions you may have about this policy.